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Spoilage & Contamination Investigations
Recurring mold, unexpected microbial results, off odors, swollen packages, or customer complaints can have several possible causes. We combine laboratory testing with a review of the product and production history to investigate the source.
How we can help
Start with the history of the problem
We review affected lots, when the problem appeared, and what changed in the operation. That helps us select useful samples and decide whether to focus on ingredients, processing, sanitation, packaging, or storage.
- Complaint and lot-history review
- Product, ingredient, packaging, and environmental sampling plans
- Spoilage organism recovery and identification
- Facility walkthroughs and post-process contamination assessments
- Review of process deviations, cleaning records, and storage conditions
- Root-cause analysis and corrective action support
Before we start
Useful information to have ready
Start with what you have. We will let you know what else is needed.
- A timeline of the issue and affected products or lots
- Available results, retained samples, photos, and complaint details
- Formula, process, package, and storage information
- Recent changes to ingredients, suppliers, equipment, or sanitation
We can arrange how to share detailed formulas and confidential records after the first conversation.
Common questions
Can you guarantee the source will be found?
An investigation can narrow the possibilities and identify useful actions, but the strength of a conclusion depends on the available evidence. We state uncertainty and recommend follow-up where needed.
Can you help with a product hold or recall investigation?
Call us with the situation and timing so we can assess what support is needed. Product disposition and regulatory communications require coordination with the responsible parties and applicable procedures.